Service

Service Team

Service Manager
Warranty Manager
Service Administrative Assistant
Service Advisor
Service Foreman
Training & Tech Support

 

F.A.Q.’S

Why is there water in the transfer case of my fire pump?

Answer:

There are two reasons water gets into the transfer case. (1) The pump cooler could have a leak. (2) The pump packing could be leaking. When the pump packing leaks, the water will find its way down the impeller shaft and through the transfer case seal.

How often should I do a Chassis & Pump Service and Pump Test?

Answer:

The Chassis & Pump Service and Pump Test should be done annually according to manufacturer specifications.

 

What kind of trucks does Greenwood Emergency Vehicles work?

Answer:

We can work on any manufacturer’s truck. We perform all annual services and testing. Greenwood is an authorized dealer for Hale, Waterous & Darley pumps, On-Spot and Whelen. A complete evaluation of your fleet can be done per your request.

 

Who should I call when a check engine light comes on in my truck?

Answer:

Call our Service Department first. We can evaluate the problem and advise you on how to proceed. A check engine light will turn into a stop engine light if not corrected.

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Can I drive my ambulance if the suspension air bags in the rear will not go up?

Answer:

No, this can cause a serious problem with the driveline and air bags.

 

Why do my warning lights and light bar draw more amps than they did when the truck was new?

Answer:

As the lights get older the motors and gears get worn and it takes more amps to move them. The way to correct the problem is to upgrade to LED lights. We can quote you on a complete upgrade for your truck. Contact our Service Department for pricing.

 

– 24/hr Emergency Assistance Line
– A/C Repair & Recharge
– Aerial Service
– All makes & Types of Apparatus welcome
– Annual On-Spot Maintenance
– Annual Pump Service & Test
– Apparatus Training
– Body Modifications
– Brush Trucks
– CAFS Systems
– Chassis-Electrical Repairs
– Custom Fabrication
– Custom Hosebed / Crosslay covers
– Custom SS Pumpers
– Custom Trailers
– Equipment Mounting
– Factory Trained Technicians
– Fire House Fleet Evaluations
– Foam Systems
– Forestry Skids
– Fuel & Exhaust Systems
– Full Paint & Collision Work
– Generator Service
– Heavy Duty Lift Systems up to: 80(k)LBS
– Hydraulic Cylinders
– Hydraulic Oil Test
– Lettering / Decals / Tinting
– NFPA Aerial /Ground Ladder Test
– Powered Ladder / Tank Racks
– Pump Service & Testing
– Pump, Generators & Aerial Repairs
– Re-Bodies
– Re-Chassis
– Reflective Striping
– Refurbishing / Spec Assistance
– Rescue tool repair/Replacement
– Shelves / Roll Out / Tilt Down Trays
– Storage Solutions
– Tankers
– Transmission Service
– Upgraded lighting packages
– Vehicle Weights
– Welding & Fab Shop Frame Repairs
– Work w/All Major Insurance Carriers

 

Need to ask a question? Fill out the form at the bottom of the page.

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OUR SERVICE AND FABRICATION DEPARTMENTS

Greenwood specializes in Emergency vehicle service and maintenance. We have the resources and industry experience to handle all your service needs, factory recommended services and warranty repairs.

We also have a full fabrication / body-shop for collision repairs and refurbishments Greenwood will accommodate all your service needs including base and extended warranty coverage.

Our certified appraisers work on your behalf with the insurance companies. We will save you the time and hassle of working to get your truck repaired properly. Let our years at experience protect you from low bid substandard repairs and bring your apparatus to pre-accident condition.

Our fabricators and paint technicians hold EVT, apparatus OEM and pain OEM certification to make sure your apparatus is repaired right the first time to the highest level of safety and quality.

As an industry leader, service full collision, fabrication and refinishing can be performed on all makes and models of Emergency vehicles.

As NFPA changes, Greenwood is here to help you adapt and understand those changes. With over 30 plus years of expertise in the industry, you can count on us to be there for you.

Our full-time staff offers technical support daily.

Call us anytime to assist with questions and diagnostics.

We also offer a 24/7 Emergency Service Toll Free number should any issue arise outside of normal working hours


Did you know routine maintenance reduces repair time and saves breakdown costs.
Stop in today and let us develop a customized annual maintenance program specific to your fleet needs.


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