Chris we had a pipe fail in one of our pumpers and I brought the pipe to Phil in Brunswick and he went the extra mile to help us out. He had Chris make a new one for us so we could get the truck back in service. I just wanted you to know that I really appreciate the service Phil and Greenwood give us. Thank you Chief Gleeson
Mark MacDonald, On behalf of the Billerica Fire Department, please excuse the delay in writing this letter of appreciation. I would like to take this opportunity to thank Ray Brousseau and his staff at Greenwood Emergency Vehicles for his exceptional assistance a few months ago. We were experiencing an issue with one of our vehicles in which Ray and his staffs efforts went above and beyond to try and resolve an issue that we believed may have been a manufacturer defect. Ray contacted the vendor in question and without satisfaction, contacted the vendor a second time with hopes of a…
