Greenwood Emergency Vehicles

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Fire Apparatus Ambulance

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1-800-Fire-Truck (1-800-347-3878)

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Dear Joe, I want to formally thank you and your staff for the excellent training that you provided to my department recently. As you well know training is essential to the safety and job performance of fire service members as we work to serve the public. We thank you for sharing your knowledge and expertise of emergency vehicles with us. Sincerely, L.t Alfred Cunningham Training Officer Whitman Fire-Rescue

- Whitman Fire-Rescue Training -
Why do my warning lights and light bar draw more amps than they did when the truck was new?
Answer: As the lights get older the motors and gears get worn and it takes more amps to move them. The way to correct the problem is to upgrade to LED lights. We can quote you on a complete upgrade for your truck. Contact our Service Department for pricing.

- Why do my warning lights and light bar draw more amps than they did when the truck was new? -
Can I drive my ambulance if the suspension air bags in the rear will not go up?
Answer: No, this can cause a serious problem with the driveline and air bags.

- Can I drive my ambulance if the suspension air bags in the rear will not go up? -
Who should I call when a check engine light comes on in my truck?
Answer: Call our Service Department first. We can evaluate the problem and advise you on how to proceed. A check engine light will turn into a stop engine light if not corrected.

- Who should I call when a check engine light comes on in my truck? -
What kind of trucks does Greenwood Emergency Vehicles work?
Answer: We can work on any manufacturer’s truck. We perform all annual services and testing. Greenwood is an authorized dealer for Hale, Waterous & Darley pumps, On-Spot and Whelen. A complete evaluation of your fleet can be done per your request.

- What kind of trucks does Greenwood Emergency Vehicles work? -
How often should I do a Chassis & Pump Service and Pump Test?
Answer: The Chassis & Pump Service and Pump Test should be done annually according to manufacturer specifications.

- How often should I do a Chassis & Pump Service and Pump Test? -
Why is there water in the transfer case of my fire pump?
Answer: There are two reasons water gets into the transfer case. (1) The pump cooler could have a leak. (2) The pump packing could be leaking. When the pump packing leaks, the water will find its way down the impeller shaft and through the transfer case seal.

- Why is there water in the transfer case of my fire pump? -
~ Braintree, MA - Joe Barker
Everything went perfect with the pump service.

- Braintree, MA - Joe Barker -
~ South Hadley, MA - Chief Brady
I also wanted to mention how great all of your staff have been. Amy, Chris and Eoin were helpful, professional and friendly throughout the process. I has been a pleasure working with them. Please pass on my thanks.

- South Hadley, MA - Chief Brady -
~ Billerica, MA - Chief Conway
I think everything went well. The convenience and time savings was amazing. I hope that this will become the normal process for our department going forward.

- Billerica, MA - Chief Conway -