I wanted to take this opportunity to thank you and the maintenance staff at Greenwood for the exceptional job they did repairing damage on our Engine 1. It had officer’s side body damage from an accident, which was repaired appropriately. Your personnel also observed paint corrosion issues on seven (7) apparatus body doors and on the driver’s side of the cab above the jump seat doors that were not involved in the accident.

Your shop repaired all the corrosion issues under warranty, even though we had not observed or reported these conditions, and thus Greenwood was under no obligation to make the repairs. The length of stay of our apparatus at your facility was not increased either by the additional work. It is this type of service that makes the difference to me when deciding upon the next purchase of fire apparatus or ambulances and is the reason that I continue to put my faith in Greenwood. Thanks again for a job well done.

Fire Chief Keith E. Hoyle
Amherst Fire Department